1xbetmobi Terms and Conditions

1xbetmobi is an online entertainment and betting platform that provides casino games, sports betting and live gaming services for users in Bangladesh. Access to and use of this platform is governed by the following terms and conditions.

1.1 Eligibility Requirements

• You must be at least 21 years of age.
• You must be registering independently and of your own free will.
• Only one account is permitted per IP address or identity.
• You must confirm that you are not a resident of a prohibited country.

1.2 Changes to Terms and Conditions

1xbetmobi reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the platform after any changes means you have accepted the new terms and conditions. It is therefore recommended that you check this page regularly.

To register with 1xbetmobi you must provide accurate and up-to-date information. Providing false information may result in account cancellation and forfeiture of any deposited funds.

2.1 Registration Requirements

• A valid email address and mobile number must be provided.
• A strong password must be created and must not be shared with anyone.
• The account holder's name must match their national identity card.

2.2 Identity Verification (KYC)

1xbetmobi reserves the right to verify your identity before processing a withdrawal request or at any time in accordance with platform policy. The following documents may be requested for this purpose:

• Scanned copy of National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

2.3 Account Security

The security of your account is your own responsibility. If you suspect any unauthorised access to your account, notify our support team immediately. 1xbetmobi is not liable for misuse of an account or actions by any authorised third party.

1xbetmobi supports popular payment methods in Bangladesh and ensures fast and secure transactions. All financial transactions are protected by SSL encryption.

3.1 Deposit Rules

• Minimum deposit amount: ৳200 (for all methods).
• Accepted methods: bKash, Nagad, Rocket, bank transfer.
• The deposited amount should be credited to the account immediately; if there is a delay, notify the support team with a screenshot.
• The payment method used must be registered in the same name as the account.

3.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal time: generally processed within 30 minutes to 3 hours.
• Withdrawals may only be made using the same method that was used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• 1xbetmobi may request additional verification for unusual or suspicious transactions.

3.3 Transaction Limits and Restrictions

Each payment method may have a maximum deposit and withdrawal limit. Contact our support team for details on specific limits. If money laundering or other illegal financial activity is suspected, the account may be temporarily suspended and the relevant authorities notified.

1xbetmobi offers various types of bonuses and promotions. These offers are subject to specific terms and conditions and each offer may have its own rules.

4.1 Welcome Bonus

• 100% bonus on the first deposit up to a maximum of ৳8,000.
• Example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Example: deposit ৳18,000 and receive a ৳8,000 bonus, giving a total balance of ৳26,000.
• Wagering requirement: the bonus amount must be wagered 25 times.
• Wagering must be completed before the bonus can be withdrawn.

4.2 General Bonus Rules

• Each bonus offer has its own validity period, which will be stated in the offer details.
• Bets placed using bonus funds are counted towards fulfilling the bonus conditions.
• If any bonus is misused or an attempt is made to use a bonus across multiple accounts, the account may be cancelled.
• 1xbetmobi reserves the right to modify or cancel any bonus offer at any time.
• A bonus may only be used once unless specifically stated otherwise.

All games on the 1xbetmobi platform are operated in accordance with fair play principles. The outcome of each game is independently verifiable and is determined without any manual intervention.

5.1 Gaming Services

• All games are operated through third-party software providers.
• If a game is interrupted due to a technical issue, we will resolve it as quickly as possible.
• 1xbetmobi reserves the right to cancel any winnings awarded due to a software error.

5.2 Prohibited Activities

• Playing games using bots or automated software is strictly prohibited.
• Cheating the system through collaborative or coordinated betting is prohibited.
• Creating multiple accounts to take advantage of bonuses is prohibited.
• Using hacking, phishing or any other fraudulent method is prohibited.

Involvement in any of the above prohibited activities will result in permanent account cancellation and forfeiture of the associated balance.

1xbetmobi operates a three-tier VIP program for regular and active players.

6.1 VIP Tiers

• Bronze: up to 0.4% cashback per week.
• Silver: up to 0.8% cashback per week.
• Gold: up to 1.2% cashback per week and special benefits.

6.2 VIP Terms and Conditions

• The process of moving up to a higher VIP tier depends on the player's activity and engagement.
• VIP benefits are non-transferable and cannot be moved to another account.
• 1xbetmobi reserves the right to change the terms of the VIP program at any time.

1xbetmobi believes that gaming should be an entertaining activity. We encourage our users to play responsibly and provide support in this regard.

7.1 Self-Control Tools

• The option to set deposit limits.
• The option to activate session time alerts.
• The opportunity to take a temporary break or self-exclude.

To learn more about responsible gaming, read our Responsible Gaming page. If you have a problem with gaming addiction, contact our 24/7 live chat support.

7.2 Protection of Minors

It is strictly prohibited for any person under the age of 21 to open an account or play games. If a minor uses the account of an adult, the account holder will be held fully responsible.

We place the highest importance on protecting your personal information. Details of how your information is collected, used and kept secure can be found on our Privacy Policy page.

8.1 Data Collection and Use

• Information provided for registration and verification is stored securely.
• Personal information is not shared with third parties without your consent.
• Information may be shared with authorities where required by law or in the interest of security.

8.2 Cookies Policy

Our website uses cookies to improve the user experience. By continuing to use the site, you are giving your consent to the use of cookies.

1xbetmobi is not liable in the following situations:

• If a game is interrupted due to an internet connection failure.
• If a transaction is delayed due to a technical issue with a third-party payment provider.
• If loss occurs due to a problem with the user's own device or network.
• If the user themselves provides their account password or information to someone else.
• If direct loss occurs due to an unexpected technical error or server downtime.

In all circumstances, the maximum liability of 1xbetmobi for any direct or indirect loss is limited to the amount held in the relevant account.

1xbetmobi reserves the right to temporarily suspend or permanently close your account in the following situations:

• If any clause of these terms and conditions is violated.
• If false or incomplete information is provided.
• If involvement in fraudulent activity is found.
• If a security threat is suspected.
• If the account remains inactive for an extended period (the specific duration will be stated in the offer terms).

10.1 User's Right to Close Account

You may also close your account at any time by submitting a request to our support team. Any outstanding wagering requirements must be fulfilled before the account is closed, and the opportunity to withdraw any available balance will be provided.

If you have any complaint or dispute, we are committed to resolving it properly.

11.1 How to Submit a Complaint

• First, contact our 24/7 live chat — most issues are resolved instantly.
• For complex matters, send a detailed description and relevant screenshots by email: [email protected]
• After receiving a complaint, an initial response will be provided within business days.

11.2 Dispute Resolution

A complaint will be considered resolved when both parties are satisfied. Before taking any dispute to court, both parties will attempt to resolve it through discussion. Any legal matters related to this agreement will be governed by applicable law.

All content, designs, trademarks, logos, and software on the 1xbetmobi website and platform are the intellectual property of 1xbetmobi or its licensors. Reproducing, distributing, or using this content for commercial purposes without prior written permission is prohibited.

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• Live Chat: Instant support in Bengali, available 24/7.
• Email: [email protected]