1xbetmobi Privacy Policy

1xbetmobi collects personal information to ensure a safe, fair, and enjoyable experience for its users. We collect only the information that is necessary to operate our services. The main purposes of our data collection are:

• To complete account registration and identity verification
• To securely process deposit and withdrawal transactions
• To prevent fraud, money laundering, and other illegal activities
• To provide customer support and resolve complaints
• To improve our services and personalize the user experience
• To meet legal and regulatory obligations
• To implement responsible gaming policies

The following types of information may be collected when opening an account and using services at 1xbetmobi:

Personal identity information:

• Full name, date of birth, and nationality
• National ID or passport number (for verification purposes)
• Address (current and permanent)
• Mobile number and email address

Financial information:

• bKash, Nagad, Rocket, or bank account numbers (for transaction verification)
• Deposit and withdrawal history
• Betting and winnings records

Technical information:

• IP address and device identifier information
• Browser type and version
• Login date, time, and session duration
• Usage information collected from cookies and web beacons

The 1xbetmobi website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

• Essential cookies: Ensure the basic functionality of the website — keeping login sessions active and maintaining security.
• Functional cookies: Remember your preferences and settings — such as language and payment method.
• Analytical cookies: Analyze how the site is visited to help improve our services.
• Marketing cookies: Used to show relevant advertisements and offers based on your interests.

You can disable cookies at any time by changing your browser settings. However, disabling certain essential cookies may cause some features of the website to not work properly.

1xbetmobi does not sell or rent your personal information. However, information may be shared with selected third parties in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, and banks — solely to complete transactions.
• Identity verification services: Trusted third parties to complete the KYC (Know Your Customer) process.
• Law enforcement agencies: Information may be disclosed pursuant to a valid legal order or court direction.
• Technology providers: Cloud hosting and cybersecurity service providers — only under contractual confidentiality terms.

Before sharing information with any third party, we ensure that they comply with applicable privacy laws and meet our data protection standards.

Protecting your information is our highest priority. 1xbetmobi implements internationally recognized cybersecurity measures.

• SSL encryption: All data transfers between your browser and our servers are encrypted using SSL/TLS technology.
• Encrypted databases: All stored sensitive information is secured with advanced encryption algorithms.
• Access controls: Only authorized staff can access necessary information — through a strict role-based permissions system.
• Regular security audits: Regular technical assessments are conducted to identify system vulnerabilities.
• Firewalls and intrusion detection: Advanced defensive technologies are used to prevent unauthorized access.

Your information stored on our servers remains protected for the entire duration your account is active. Even after account closure, information may be retained for a specified period in compliance with legal obligations.

1xbetmobi retains your personal information for as long as it is necessary or legally required. The retention period is determined on the following basis:

• All information is retained throughout the entire period the account remains active.
• Even after an account is closed or deleted, financial transaction records are kept for a specified period as required by law.
• Information relevant to fraud and money laundering prevention is retained in accordance with regulatory guidelines.
• In the case of disputes or legal claims, related information is kept until the matter is resolved.

Once the specified period has ended, your information is completely and securely deleted or anonymized so that it is no longer personally identifiable.

As a 1xbetmobi user, you have the following rights regarding your own personal information:

• Right of access: The right to know what information we hold about you and to receive a copy of it.
• Right to rectification: The right to request correction of inaccurate or incomplete information in your account.
• Right to erasure: The right to request deletion of your personal information in certain circumstances — though this may be limited if legal obligations exist.
• Right to restriction of processing: The right to request that processing of your information be limited in certain circumstances.
• Right to data portability: The right to receive your information in a structured and commonly used format.
• Right to object: The right to object to processing of your information for specific purposes.

To exercise these rights, write to [email protected] or contact us via 24/7 live chat. We will respond to your request within 30 business days.

1xbetmobi is a platform for users aged 21 and above only. We do not knowingly collect any information from minors.

• Age verification during registration is mandatory.
• If someone opens an account using a false age, their account will be closed immediately upon detection and any collected information will be deleted without delay.
• If a parent or guardian suspects that their child has registered on our platform, they may contact us at [email protected].

1xbetmobi's servers and data processing infrastructure may be located in various countries. If your information is transferred outside Bangladesh:

• We ensure that adequate data protection measures are in place in the destination country.
• Our agreements with third parties include data protection terms.
• In any international transfer, your information remains protected in accordance with the standards of this Privacy Policy.

When you register at 1xbetmobi, we may contact you regarding the following:

• Important account-related notifications — such as transaction confirmations and security alerts.
• Promotional offers and bonus information — if you have given your consent.
• Updates about changes to services or new policies.

You may opt out of marketing communications at any time. To do so, update your account settings or send a request to [email protected]. However, essential account-related notifications cannot be turned off.

1xbetmobi reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy:

• The date of the change will be noted at the top of the page.
• For major changes, a notification will be sent to your registered email address.
• If you continue to use the platform after the changes, you will be considered to have consented to the new policy.

We recommend that you visit this page regularly to read the latest Privacy Policy.

If you have any questions, concerns, or requests about this Privacy Policy, or if you wish to exercise your information-related rights, please contact us:

We will process your request as quickly as possible and within a maximum of 30 business days. 1xbetmobi always gives the highest importance to your privacy and data protection.